Warranties
New flooring is sold with a standard 30-day warranty against manufacturer's defects. This allows you to inspect the tile, confirm it is as we represented, and in most cases complete your installation. Optional 10-year prorated warranties are available and can be purchased separately. Ask for additional warranty information and pricing.
Used floors are sold as-is and without warranties. We make every effort to represent used floors as accurately as possible, however we rely heavily on seller’s descriptions and provided photographs. If you have doubts or are unsure of the condition of a used floor, please request more information. With used floors particularly, freight costs represent a considerable portion of the total floor price, and are difficult to recover – even in reselling your used floor.
Used floors are sold as-is and without warranties. We make every effort to represent used floors as accurately as possible, however we rely heavily on seller’s descriptions and provided photographs. If you have doubts or are unsure of the condition of a used floor, please request more information. With used floors particularly, freight costs represent a considerable portion of the total floor price, and are difficult to recover – even in reselling your used floor.
Returns
Items to be returned must be properly packaged for safe transit. This typically means repackaged the way you received them. Palletized, banded or strapped, and labeled. All returns must receive a Return Authorization from Court Tile Discounters. This is a separate form with a unique Return Authorization Number (RAN). New items to be returned must apply for a RAN within 30-days of purchase. Returns are not an option for used items. Items to be returned may have to be stored by you while freight and warehouse arrangements are made. You are responsible for the safe storage of any item to be returned.
